Business Development Account Associate – Safaricom PLC

Location: Nairobi, Kenya
Job Type: Full-Time
Experience: Minimum 3 years
Qualification: Degree or Diploma (Business-related field)

Date Posted: 29th April 2026


🧾 Job Overview

Safaricom is looking for a Business Development Account Associate to drive sales growth and manage relationships with small and medium-sized enterprise (SME) clients. The role focuses on acquiring new customers, increasing revenue, and maintaining strong partnerships within assigned regions.


📌 Key Responsibilities

  • Achieve sales and revenue targets within your assigned territory
  • Identify and secure new business opportunities for enterprise solutions
  • Build and maintain strong relationships with customers and partners
  • Support dealers, agents, and regional sales teams to grow market reach
  • Develop and manage a strong sales pipeline
  • Track performance and ensure targets are met across channels
  • Maintain accurate records of customers, partners, and market data
  • Identify market trends and recommend growth opportunities
  • Handle customer issues promptly to ensure high satisfaction
  • Prepare regular reports on sales performance and market insights

🎓 Requirements

  • Degree or Diploma in Business Administration, Commerce, or related field
  • At least 3 years’ experience in enterprise or solution-based sales
  • Experience in telecom or managing sales channels is an advantage
  • Strong communication and interpersonal skills
  • Good business understanding and problem-solving ability
  • Self-driven, confident, and able to work under pressure
  • Valid driving license is required

💡 What They’re Looking For

  • A results-oriented sales professional
  • Someone who can build long-term client relationships
  • A proactive individual who can identify and close opportunities

📩 How to Apply

Apply directly through Safaricom’s official careers portal.

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