Call Centre / Telesales Agents at Mwananchi Credit Ltd (Nairobi)

If you have strong communication skills and enjoy sales, this opportunity at Mwananchi Credit Ltd could be a great fit.

The company is hiring Call Centre / Telesales Agents to support customer outreach and drive sales of its financial products.


🧾 Job Summary

  • Position: Call Centre / Telesales Agent
  • Location: Nairobi
  • Job Type: Full-time
  • Field: Sales & Customer Service
  • Application Deadline: 15th May 2026

📌 About the Role

This role focuses on outbound and inbound calls, engaging potential and existing customers to promote financial services and close sales.

You’ll be expected to meet targets while maintaining a high level of customer satisfaction.


✅ Key Responsibilities

  • Make outbound calls to prospective customers
  • Promote and sell company financial products
  • Respond to customer inquiries and provide accurate information
  • Follow up on leads and maintain client relationships
  • Achieve set sales targets and performance metrics
  • Maintain proper records of calls and customer interactions

🎯 What They’re Looking For

The ideal candidate should:

  • Have strong communication and persuasion skills
  • Be confident handling customer calls
  • Be target-driven and self-motivated
  • Have basic computer skills for record keeping
  • Experience in telesales or customer service is an added advantage

🏢 About Mwananchi Credit Ltd

Mwananchi Credit Ltd is a financial services provider offering logbook loans, personal loans, and asset financing solutions to individuals and businesses in Kenya.


📩 How to Apply

Send your CV to:
customercare@mwananchicredit.com

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