A leading recruitment firm, Flexi Personnel, is hiring a Retail Manager to oversee store operations, drive sales performance, and ensure excellent customer service within a busy retail environment in Kenya.
This role is ideal for an experienced retail professional with strong leadership skills and the ability to manage teams, improve operations, and achieve sales targets.
Job Summary
- Job Title: Retail Manager
- Company: Flexi Personnel
- Job Type: Full-Time
- Location: Kenya
- Industry: Retail / Sales / Operations
Key Responsibilities
- Oversee daily store operations and ensure smooth workflow
- Drive sales performance and meet revenue targets
- Supervise, train, and support retail staff
- Maintain high standards of customer service
- Monitor stock levels, merchandising, and inventory control
- Handle customer complaints and resolve issues effectively
- Prepare sales and performance reports
- Ensure compliance with company policies and procedures
- Manage staff schedules, attendance, and performance
- Support staff development and training initiatives
Requirements
- Bachelor’s degree in Business, Marketing, or related field
- 2–3+ years experience in retail management or supervisory role
- Strong leadership and team management skills
- Good communication and interpersonal skills
- Ability to analyze sales data and make decisions
- Proficiency in MS Office tools
Ideal Candidate
- Results-driven and customer-focused
- Strong problem solver with attention to detail
- Able to work in a fast-paced retail environment
- Confident in managing teams and operations
Application
Apply through the official portal:
👉Flexi-Personnel on ats.flexi-personnel.com