Voice AI Research Participant – East & West Africa (Remote)

Location: Kenya, Rwanda, Ethiopia, Ghana, and Nigeria

Compensation: $10–$20 per hour

Mercor is seeking participants across East and West Africa to help evaluate a new AI-powered voice assistant. This flexible, remote opportunity allows individuals to earn money by making real phone calls, asking genuine questions, and providing feedback on their experience.

The project is designed to help improve the quality and effectiveness of next-generation AI voice technologies while ensuring they are useful for people with different backgrounds, experiences, and needs.

About the Opportunity

Selected participants will make a series of phone calls to a voice assistant over approximately one week. During these conversations, participants will ask real-life questions and provide feedback through short surveys.

The project is fully remote and can be completed on your own schedule.

What You’ll Do

Participants will:

  • Make five phone calls to an AI voice assistant.
  • Ask genuine questions related to everyday life.
  • Complete a short feedback survey after each call.
  • Help researchers evaluate the usefulness and quality of AI-generated responses.

Possible discussion topics include:

  • Health and wellbeing
  • Farming, work, and business
  • Education and learning
  • Money transfers and public services
  • Practical “how-to” questions
  • Any other genuine question of personal interest

Each call typically lasts between 5 and 15 minutes and concludes naturally without a strict time limit.

Requirements

Applicants must:

  • Be at least 18 years old.
  • Reside in Kenya, Rwanda, Ethiopia, Ghana, or Nigeria.
  • Be comfortable communicating in English.
  • Consent to call recording and transcript generation for research purposes.
  • Be willing to participate over a two-week period.

Preferred Participants

The project aims to include a diverse group of participants, including:

  • Feature phone users
  • Smartphone users with limited internet access
  • Individuals with little or no experience using AI assistants
  • Participants from both urban and rural areas
  • A balanced representation of genders and age groups

These preferences help ensure the research reflects a broad range of real-world experiences.

Compensation

Participants are paid based on the actual time spent completing calls and surveys.

Benefits

  • Earn $10–$20 per hour
  • No call costs or phone charges
  • Flexible schedule
  • Fully remote participation
  • Weekly payments

Payments are made through:

  • Stripe
  • Wise

Important Information

Participants should:

  • Ask questions in their own words.
  • Avoid using scripts during calls.
  • Avoid sharing sensitive personal information such as identification numbers, passwords, or financial account details.
  • Understand that calls and transcripts will be recorded for research and evaluation purposes.

Timeline

  • Approximately 1 week for onboarding
  • Approximately 1 week to complete calls
  • Total commitment: 2–3 hours over 2 weeks

Why Participate?

This opportunity provides a simple way to earn extra income while contributing to the development of advanced AI systems. Participants help researchers understand how voice assistants perform across different regions, backgrounds, and everyday use cases.

For individuals interested in flexible remote work, user research projects, and emerging AI technologies, this opportunity offers a convenient way to participate and get paid.

Apply here.

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